1. Introduction
StorageOps ("we," "us," or "our") operates the StorageOps Amplify platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to the terms of this Privacy Policy.
2. Information We Collect
Account Information: When you create an account, we collect your name, email address, phone number, company name, and billing information.
Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, IP address, browser type, device information, and timestamps.
Tenant & Lead Data: Information you or your tenants submit through referral forms, campaign forms, and affiliate portals, including names, email addresses, phone numbers, and unit preferences.
Cookies & Tracking: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.
3. How We Use Your Information
- Provide, operate, and maintain the Service
- Process transactions and send related information
- Send administrative communications (account updates, security alerts)
- Respond to inquiries, support requests, and feedback
- Monitor and analyze usage trends to improve the Service
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who assist in operating the Service (hosting, analytics, payment processing, email delivery).
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Legal Requirements: When required by law, regulation, or legal process.
- With Your Consent: When you have given explicit permission to share information.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain and use information to comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure data storage, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request a machine-readable copy of your data.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, contact us at jordan@storageopsmanagement.com.
8. Third-Party Services
The Service may contain links to or integrations with third-party services (e.g., Stripe, SpareFoot, Nectar). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: